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How to refill, upgrade and downgrade

Updated on Dec 24, 2024

You can set any of your SIM cards to automatically refill / top-up when they have consumed all data. This means that your SIM card will always be online. When all data is consumed we'll charge the card you've entered.

Video walkthrough

Steps

  1. Login to the Wave Connect portal
  2. Click SIMs on the left navigation
  3. On the SIM you want to change, click the Refill button and a new window will appear
  4. From this screen you have the option to change your plan by selecting a new option. The selected option appears in blue
  5. Click the Pay button to enter your payment information for the selected plan
  6. Click the Confirm and Pay button to complete the process