Wave Connect was founded for businesses that share our passion for providing excellent technical support. For many of us, great customer service is not just a cost centre but also an effective marketing tool, a competitive differentiator, and a cornerstone of the brand. However, in 2013, there were no reliable technical support services for the marine industry, so we built one.

After years of innovation, technology evolution, and a changing customer base, we shifted focus to data communications for the maritime sector. Later, after gaining extensive knowledge about data communications, we realised that the IoT sector was too expensive for many. We decided to leverage our big data maritime contracts to provide low-priced IoT data with our customer-focused support, and started marketing to other industry sectors.

What sets us apart is that we are a family-owned company that providing the best possible customer support. Wave provides small-data IoT contracts at big-data prices (per MB/per GB) - commercial rates that are unique, and that no other provider can match.

Today, Wave Connect is used by high net worth individuals, small businesses, non-profits, and personal customers around the world. We have been on this journey for several years now, but in many ways, it still feels like early days. We believe that providing excellent customer service will never go out of style, and we intend to be around for as long as people value that way of doing business.